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Questions About Your Luxury Rental?
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We warrant that your information including the sensitive information submitted by you is protected both online and off-line. While you are making the payment, the page is secure, encrypted and protected with the best encryption software in the industry – SSL. You can choose one favorite from the payment methods below.
Browse our collection, select your gown and rental dates, then check out. Your gown will be shipped to your door, ready to wear, with a prepaid return label included.
Every gown has a detailed size guide. If you’re unsure, contact our team for personalized sizing advice — we’re here to help you look flawless.
Yes! Contact us as soon as possible — we’ll check availability and extend your rental for a small fee.
Minor wear is expected. Significant damage will be assessed case-by-case. Avoid cutting, dyeing, or altering the gown.
No! Every rental includes professional dry cleaning. Just return the gown in the original packaging using the prepaid label.
We recommend reserving your gown at least 2–4 weeks before your event to ensure availability and timely delivery.
Yes, cancellations 48 hours before your rental start date receive a full refund. Later cancellations may receive partial refunds depending on availability.
Our customer care team is available via email or phone. We’re happy to help with sizing, styling, or any questions about your rental experience.
We know plans can change! We offer the most flexible cancellation policy in the industry. Cancel 7 days or more before your delivery date for a full refund (minus a small processing fee). For last-minute changes, we offer a tiered system of partial refunds or store credit to help you find your next look.
We’re here to make your gown rental effortless!